PHILADELPHIA--(BUSINESS WIRE)--Comcast and Connect Direct, a subsidiary of Communication Service for the Deaf (CSD), today launched customer service support via American Sign Language (ASL) for ...

{img1 alig=left}After several customers raised concerns with certain Volkswagen and Audi models equipped with Direct Shift Gearbox (DSG), the German carmaker decided to initiate a customer service ...

What is a loyalty program? It’s a program designed to get customers to come back. That’s different than true customer loyalty, but it’s a pretty darn good start. In our 2024 State of Customer Service ...

Building an effective customer service program starts with the attitudes of your customer service representatives. Customers are more likely to respond in a positive way when your customer service ...

A company's customer service department is often the first (and sometimes the only) personal contact a customer will have with a business. This point of contact establishes your business image in the ...

Financial management software provider BlackLine Systems has added a new customer service offering to help maximize use of its Financial Close Software Suite. Processing Content Known as the White ...

Opinions expressed by Entrepreneur contributors are their own. Customer loyalty is the holy grail of a high return on your investment. However, many people tend to think and invest more in customer ...

SMITHVILLE – Wayne County Schools Career Center Adult Education is offering a Customer Service Representative Program beginning Jan. 10. Participants in the six-week course will gain customer service ...

HORRY COUNTY, S.C. (WMBF) - Customer service skills are essential for a number of careers, and Horry Georgetown Technical College is now offering a new program designed around those skills. Whether it ...