The Productive Passengers. People with a low need for cognition will tend to use AI to think less. Their great gain is that AI will make them more productive because it makes tasks so easy. Their ...

Overuse of digital gadgets harms teenagers, research suggests. But ubiquitous technology may be helping older Americans stay sharp. By Paula Span It started with a high school typing course. Wanda ...

Service businesses are built on trust, emotion, and problem-solving in real time. Even if you gain short-term efficiency with technology, you risk losing the thing that creates loyalty, referrals, and ...

As generative AI plays an increasingly prominent role in our lives—at work as well as at home—we’d all do well to develop our own nuanced viewpoints about the technology. Over the past three years in ...

It’s been almost three years since Silicon Valley started aggressively pushing large language model-based chatbots like ChatGPT as the supposedly inevitable future of everything, and there’s no group ...

From personal health portals to AI assistants that draft emails, the digital age has simplified endless everyday tasks. But for many older New Zealanders, the rapid march of technology has helped ...

Schools across the country have invested billions of dollars in tablets, laptops, and high-speed internet with the expectation that more technology means better learning. But what does the research ...