Dex, the Autonomous AI IT Engineer That Charges Only When It Resolves a Ticket, Is Now Generally Available

Dex, the autonomous AI IT engineer built by the team behind SysAid, is now generally available to managed service providers and internal IT teams. Unlike an AI assistant that only suggests answers, ...
Yahoo Finance

SysAid Announces Partnership with Splashtop to Enhance Secure Remote Support Within Its AI-Native ITSM Platform

For the first time, SysAid Copilot uses AI-driven ticket and asset intelligence to initiate Splashtop remote support TORONTO, March 23, 2026 /PRNewswire/ -- SysAid, a leading provider of AI-Native ...
Yahoo Finance

SysAid Announces Major Enhancements to Its AI Agent Builder, Introducing Fully Agentic Coding

TORONTO, Nov. 24, 2025 /PRNewswire/ -- SysAid, a leading provider of AI-first Enterprise and IT Service Management solutions and pioneer of Agentic AI for IT, has announced the availability of new ...
eWeek

SysAid Launches IT 8.1 Help Desk Platform

eWEEK content and product recommendations are editorially independent. We may make money when you click on links to our partners. Learn More. IT service management (ITSM) and Customer Service Support ...
PR Newswire

BDO South Africa Transitions to SysAid, Upgrading Its Legacy Enterprise Service Management Platform

TORONTO and JOHANNESBURG, Sept. 3, 2024 /PRNewswire/ -- SysAid, a global leader in Enterprise and IT Service Management solutions, is thrilled to announce that its partnership with BDO in South Africa ...