AI Alone Won’t Work In CX—Using It To Create Meaningful Customer Moments Will

AI is not the differentiator. The differentiator is how well companies connect technology, data and human expertise into one ...

An ‘AI-resilient’ job doesn’t mean AI-free, say workers who use tech to complement physical work

Discover how workers in AI-resilient sectors are using artificial intelligence to complement their physical and human-centric ...
Opinion
Times Higher EducationOpinion

A ‘buffet’ model of faculty development to support evolving use of AI

A flexible, agile approach to AI skills development allows faculty and students to choose the guidance, resources and learning opportunities that best fit their roles and contexts ...
Drexel University

Drexel Study Reveals How People Use AI for Mental Health Support — And Their Concerns About It

As more people turn to artificial intelligence chatbots for emotional and mental health support, a new study from Drexel University suggests that most users see these tools as supplements to — not ...
CNBC

Why are workers so worried about AI? Listen to how business leaders talk about it

To join the CNBC Technology Executive Council, go to cnbccouncils.com/tec While some of the concerns about machines pushing humans out of jobs might be a bit ...
Methow Valley News

Local school leaders seek to harness AI use

Safety, rapid adoption cited as concerns Artificial intelligence is here to stay, and school officials in the Methow Valley ...
Romania Insider

A third of Romanian employees use AI weekly, survey says

More than one in three employees in Romania (35%) use AI at least once a week to support their work, above the European ...