The worldwide clientless web-based remote support market reached $176.9 million in revenues in 2008, growing by 27.4 percent over 2007. One of the main challenges IT faces in this increasingly virtual ...

Zoho Assist streamlines customer service and technical support with secure tools to access remote computers and help customers resolve technical issues efficiently. Zoho Assist is a simple and ...

Troubleshooting issues for remote employees has become more complex for many tech support teams, which may now work remotely too. These remote support tools can make the task easier. It’s estimated ...

TeamViewer and Zoho Assist are remote desktop software that may help you save time and money while increasing the efficiency and productivity of your workforce. Which remote desktop software is best ...

LogMeIn has announced support for Macs using LogMeIn Rescue. It’s a “Software as a Service” (SaaS) for IT professionals and support technicians that provides on-demand remote access and control. It’s ...